TY  - BOOK
AU  - Ismail, Ahmed
TI  - Front office: operations and management 
SN  - 981-265-513-1
U1  - 647.2 I583 2005 
PY  - 2005///
CY  - Australia
PB  - Thomson Delmar, 
KW  - Hotel and deck personnel
KW  - Hotels and motels management
N1  - Includes index
ER  -