TY  - BOOK
AU  - Andrews, Sudhir 
TI  - Textbook of front office management and operations / 
SN  - 978-0-07-065576-8
U1  - 647.2 An569 2008 
PY  - 2008///
CY  - New Delhi
PB  - Tata McGraw-Hill Publishing
KW  - Hotel front desk personnel
KW  - Hotel - Management
N1  - Includes bibliographies and  references
ER  -