TY - BOOK AU - Andrews, Sudhir TI - Textbook of front office management and operations / SN - 978-0-07-065576-8 U1 - 647.2 An569 2008 PY - 2008/// CY - New Delhi PB - Tata McGraw-Hill Publishing KW - Hotel front desk personnel KW - Hotel - Management N1 - Includes bibliographies and references ER -