TY - BOOK ED - 3G E-Learning TI - Quality service management in tourism and hospitality SN - 978-1-98462-424-1 U1 - 338.4791068 T531 2019 PY - 2019/// CY - New York PB - 3G E-Learning KW - Hospitality industry - Management KW - Tourist trade - Management N1 - Includes bibliographical references and index ER -