TY - BOOK AU - Navin, Peter AU - Creelman, David TI - The CMO of people: manage employees like customers with an immersive predictable experience that drives productivity and performance SN - 978-1-5474-1663-9 U1 - G.S. 658.3 N326 2018 PY - 2018/// CY - Boston PB - Walter de Gruytel, KW - Personnel management N1 - Includes index ER -