Sharma, Sunil <br/><br/>
Total quality management:  concept, strategy and implementation for operational excellence / 
Sunil Sharma 
 - 1st ed. 
 - New Delhi, IN:  Sage/Text,  c2018 
 - xxxiii, [445]p.:  ill. 
<br/><br/>Includes index 
<br/><br/><label>ISBN: </label>978-93-515-0281-4 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Quality control<br/>Total quality management
<br/><br/><label>Dewey Class. No.: </label>658.4013 Sh531 2018