TY  - BOOK
AU  - Sharma, Sunil
TI  - Total quality management: concept, strategy and implementation for operational excellence 
SN  - 978-93-515-0281-4
U1  - 658.4013 Sh531 2018 
PY  - 2018///
CY  - New Delhi, IN
PB  - Sage/Text
KW  - Quality control
KW  - Total quality management
N1  - Includes index
ER  -