Serrano, Angelita C. Total quality management / Prof. Angelita Ong Camilar-Serrano - Manila: Unlimited Books Library Services & Publishing, c2016 - x, 252p.: ill. ISBN: 978-971-9654-39-1 Subjects--Topical Terms: Quality controlTotal quality management Dewey Class. No.: Fil. 658.4013 Se487 2016