Cornell, Daryl Ace V.

Quality service management in tourism and hospitality / Daryl Ace V. Cornell, Ronald G. Manzano; Reil G. Cruz, coordinator - 1st ed. - Manila: Rex Book Store, c2020 - vi, 165p.: ill. - HRM-Tourism series .

Includes bibliographical references

978-621-04-0379-4


Tourist trade - Management
Hospitality industry - Management

Fil. 338.4791068 C814 2020