Quality service management in tourism and hospitality /
Daryl Ace V. Cornell, Ronald G. Manzano; Reil G. Cruz, coordinator
- 1st ed.
- Manila: Rex Book Store, c2020
- vi, 165p.: ill.
- HRM-Tourism series .
Includes bibliographical references
978-621-04-0379-4
Tourist trade - Management Hospitality industry - Management