TY - BOOK AU - Cornell, Daryl Ace V. AU - Manzano, Ronald G. AU - Cruz, Reil G. TI - Quality service management in tourism and hospitality T2 - HRM-Tourism series SN - 978-621-04-0379-4 U1 - Fil. 338.4791068 C814 2020 PY - 2020/// CY - Manila PB - Rex Book Store KW - Tourist trade - Management KW - Hospitality industry - Management N1 - Includes bibliographical references ER -