Martin, Matt
Total quality management for tourism and hospitality /
Matt Martin
- Manila: Unlimited Books Library Services & Publishing, c2021
- xvi, 388p.: ill.
Includes bibliographical references
978-621-427-087-3
Tourist trade - Management
Tourist trade - Quality control
Hospitality industry - Management
Hospitality - Quality control
Total quality management
Fil. 338.4791068 M382 2021