Martin, Matt

Total quality management for tourism and hospitality / Matt Martin - Manila: Unlimited Books Library Services & Publishing, c2021 - xvi, 388p.: ill.

Includes bibliographical references

978-621-427-087-3


Tourist trade - Management
Tourist trade - Quality control
Hospitality industry - Management
Hospitality - Quality control
Total quality management

Fil. 338.4791068 M382 2021