TY - BOOK AU - Martin, Matt TI - Total quality management for tourism and hospitality SN - 978-621-427-087-3 U1 - Fil. 338.4791068 M382 2021 PY - 2021/// CY - Manila PB - Unlimited Books Library Services & Publishing KW - Tourist trade - Management KW - Tourist trade - Quality control KW - Hospitality industry - Management KW - Hospitality - Quality control KW - Total quality management N1 - Includes bibliographical references ER -