Ulmer, Robert R.  <br/><br/>
Effective crisis communication:  moving from crisis to opportunity / 
Robert R. Ulmer, Timothy L. Sellnow, Mathew W. Seeger 
 - 3rd ed. 
 - Los Angeles:  Sage,   c2015. 
 - xvii, 250p.:  ill. 
<br/><br/>Includes references and index  
<br/><br/><label>ISBN: </label>978-1-4522-5751-8 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Crisis management <br/>Emergency - Management <br/>Communication in management <br/>Communication in organization 
<br/><br/><label>Dewey Class. No.: </label>658.477 Ul43 2015