Effective crisis communication: moving from crisis to opportunity /

Ulmer, Robert R.

Effective crisis communication: moving from crisis to opportunity / Robert R. Ulmer, Timothy L. Sellnow, Mathew W. Seeger - 3rd ed. - Los Angeles: Sage, c2015. - xvii, 250p.: ill.

Includes references and index

978-1-4522-5751-8


Crisis management
Emergency - Management
Communication in management
Communication in organization

658.477 Ul43 2015