Service failures and recovery in tourism and hospitality: a practical manual / edited by Erdogan Koc

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Material type: Text

TextPublication details: Oxford: Cabi, c2017Description: viii, 236p.: illISBN:

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Holdings
Item type	Current library	Call number	Copy number	Status	Date due	Barcode
Books-Reference	ctu-moalboal	910.68 Se491 2017	1	Available		6945

Includes index

6945

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